Terms & Conditions

General

This website (the "Site") is owned and operated by SynVite, LLC. ("SynVite", "we", or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, our Shipping Policy, our Return Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from SynVite. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Restrictions Regarding Resale

Products purchased by consumers from SynVite are for personal use only and may not be resold in any fashion, either online or in brick-and-mortar stores. This restriction specifically includes a prohibition on the sale of our products on any digital marketplace.

Intellectual Property Rights

Our Limited License to You: This Site and all the materials available on the Site are the property of SynVite and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us: By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos, and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text, or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text, or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark, or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address, or screen name, as we deem appropriate.

You acknowledge and agree that any contributions originally created by you for us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended. As such, the copyrights in those works shall belong to SynVite from their creation. Thus, SynVite shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as SynVite determines. In the event that any of the results and proceeds of your submissions hereunder are not deemed a “work made for hire,” you hereby, without additional compensation, irrevocably assign, convey, and transfer to SynVite all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium.

You acknowledge that SynVite has the right, but not the obligation, to use and display any postings or contributions of any kind and that we may elect to cease the use and display of any such materials at any time for any reason whatsoever.

Limitations on Linking and Framing: You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content, or intellectual property.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products, or services offered on or through the sites. In addition, neither we nor our affiliates operate or control in any respect any information, products, or services that third parties may provide on or through the Site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not SynVite. Neither SynVite nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content.

THE INFORMATION, PRODUCTS, AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY SYNVITE AND ANY THIRD-PARTY SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE USE PSEUDONYMS TO COMMENT ON ISSUES RELEVANT TO OUR CUSTOMERS AND RECOMMEND PRODUCTS WHICH WE BELIEVE ARE SOLUTIONS TO SERIOUS PROBLEMS, SITUATIONS, OR ISSUES. WE USE A PSEUDONYM FOR PRIVACY PURPOSES AND TO ENABLE US TO USE THE TALENTS OF EXPERTS IN A VARIETY OF FIELDS. SUCH PSEUDONYMS REPRESENT COMPOSITES OF OUR TYPICAL CUSTOMERS.

You agree at all times to defend, indemnify, and hold harmless SynVite, its affiliates, their successors, transferees, assignees, and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders, and employees from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees, arising out of or related to your breach of any obligation, warranty, representation, or covenant set forth herein.

Online Commerce

Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant's online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false, or fraudulent purposes.

Interactive Features

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users. Responsibility for what is posted on these areas lies with each user. It is a condition of your use of the Site that you do not:

Restrict or inhibit any other user from using and enjoying the Site.

Use the Site to impersonate any person or entity, or falsely misrepresent your affiliation.

Interfere with or disrupt any servers or networks used to provide the Site.

Use the Site to instigate or encourage others to commit illegal activities.

Gain unauthorized access to the Site or any account, computer system, or network.

Use the Site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent information.

Use the Site to post or transmit any information, software, or other material that violates or infringes upon the rights of others.

Use the Site to post or transmit any material that contains a virus or other harmful component.

Use the Site to exploit any information for commercial purposes or that contains advertising.

SynVite or its designated agents may remove or alter any user-created content at any time for any reason. We have no obligation to monitor any of the content on the public forums; however, we reserve the right to monitor, alter, edit, refuse to post, or remove any content in whole or in part to satisfy any applicable law or regulation.

Registration

To access certain features of the Site, we may ask you to provide demographic information. You agree to provide true, accurate, current, and complete information about yourself as prompted by the Site's registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account. Our use of any personally identifiable information is governed by the terms of our Privacy Policy.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER.

WITH REGARDS TO CONTENT RELATING TO HEALTH & WELLNESS ON THE SITE:

THIS SITE OFFERS HEALTH, WELLNESS, FITNESS, AND NUTRITIONAL INFORMATION AND IS DESIGNED FOR EDUCATIONAL PURPOSES ONLY. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL.

NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE.

Termination

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

Refund Policy

Refund eligibility depends on the specific product, service, or event purchased. Each offering is subject to its own applicable refund terms, which will be provided at the time of purchase.

For physical SynVite products, our standard Return Policy, including the 365-day money-back guarantee, applies unless stated otherwise. To review comprehensive specifics, we invite you to consult our Return Policy.

Membership Subscription

You are free to cancel your subscription at any time without penalty or early cancellation fees. Manage your subscription in your SynVite account. Send an email to [email protected] or call us toll-free at (833) 324-3335, Mon-Sun 24/7. Outside the US, call us at +1-320-399-3332.

Vitality Club Membership - Refund & Cancellation Policy

1. Automatic Renewal & Billing Consent The Vitality Club operates as a continuous, automatic renewal digital subscription service for members-only content. Memberships are continuous and are automatically renewed unless you terminate your subscription. By retaining the Vitality Club in your cart and completing your purchase, you acknowledge and agree to enroll in a digital membership subscription.

Unless you cancel your membership prior to the expiration of the free trial period, you authorize us to automatically charge your credit card $77 per month as part of a recurring subscription. The subscription will renew automatically each month unless canceled.

How This Appears on Your Bank Statement: Charges for this subscription will appear on your billing statement under the merchant descriptor utilized at your initial checkout or associated with SynVite.

2. Free Trial Offers (Where Applicable) From time to time, we may offer promotional free trial periods. You are free to cancel your trial at any time before it expires without incurring any charges. If you do not cancel prior to the exact conclusion of your trial period, your trial will automatically convert into a paid, recurring monthly subscription.

3. 90-Day Satisfaction Guarantee We want you to experience real value inside the Vitality Club. If you are unsatisfied with your digital membership, you may request a full refund of your most recent subscription payment within ninety (90) days of that specific charge. Only your single, most recent billing transaction is eligible for a refund under this guarantee.

4. How to Cancel or Request a Refund You can cancel your membership at any time by logging into your account or by contacting our team. Refund requests must be submitted directly to our Customer Support team via:

Email Support: [email protected]

Phone Support: (833) 324-3335 (or +1-320-399-3332 outside the US).

5. Content Protection & Abuse Prevention Our 90-Day Satisfaction Guarantee is intended to protect genuine consumers, not to facilitate intellectual property theft. Upon submission of a refund request, your access to the digital portal will be terminated immediately. We reserve the right to deny refund requests if account activity indicates "content scraping" or policy abuse.

6. Separation of Physical Products (Supplements) This policy governs the Vitality Club digital membership only. SynVite supplements, vitamins, or any other physical goods purchased from our store are subject to their own separate physical product refund policies. Canceling a digital club membership does not automatically cancel an accompanying supplement order.

PART 2: TERMS & CONDITIONS

The Vitality Club Subscription Framework & Negative Option Consent

A. Automatic Renewal Terms: By retaining the Vitality Club item in your shopping cart and completing your purchase, you acknowledge and agree that you are enrolling in a continuous, automatically renewing digital subscription for members-only content (the “Subscription”) with SynVite, LLC (the “Company”). The Subscription will automatically renew each month unless you cancel it in accordance with these Terms.

B. Consumer Billing Transparency: You acknowledge that the billing descriptor on your bank or credit card statement will reflect the trading name, brand name, or corporate billing identity associated with SynVite.

C. Cancellation Mechanism Compliance: You may cancel your subscription at any time either by logging in to your account and cancelling through your membership settings, or by contacting our support team directly. If you cancel your membership, you remain liable for any charges already processed for the active billing period, and no partial or prorated refunds will be issued outside of our explicitly defined 90-Day Satisfaction Guarantee.

If you wish to return any products or manage subscriptions, please contact our Customer Service Team:

Phone: (833) 324-3335 (Mon – Sun 24/7)

Outside the US: +1-320-399-3332

Email: [email protected]

Digital Millennium Copyright Act

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by SynVite infringe your copyright, you or your agent may send a notice requesting that the material be removed or access to it be blocked. SynVite's Copyright Agent for notice shall be [email protected].

Assignment

This Agreement shall be binding upon and inure to the benefit of SynVite and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of SynVite. Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by SynVite to any affiliated entity or any of its wholly-owned subsidiaries.

Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, and any dispute shall be subject to binding arbitration by NAM (National Arbitration and Mediation) in Prince William County, Virginia. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure

These procedures are intended to increase the likelihood of prompt and low-cost resolutions to any dispute between the parties. All the requirements of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure are jurisdictional in nature.

Before a party commences an arbitration with NAM with respect to a claim, the party must first send a written notice of dispute (“Notice”). The Notice must (1) be sent by certified mail, return receipt requested or FedEx; (2) be addressed to: SynVite, LLC, 10199 Dean Drive, Manassas, VA 20110; (3) contain the party’s name, address, email address, and date/time of website visit; (4) include a short summary of the dispute, including any relevant facts regarding the use of the Products with specific relief sought.

The party must attend a video conference to discuss the dispute with a representative of SynVite. The party’s attorney may be present.

SynVite then shall have 45 days from the date of the video conference to analyze the nature of the dispute before the filing of an arbitration with NAM.